Testimonials

I have had the pleasure to work with Scott Wheeler with SFI Group over the last 5+ years. SFI Group is organized,professional, and dedicated to understanding each client’s individual needs. Purchasing an insurance policy these days is not an easy task, SFI Group makes this task much easier by identifying their clients and their needs. SFI Group provides the best level of customer service one could ask for, they go above and beyond their call of duty to ensure that all homeowners are informed and comfortable with the services being offered.

All aspects of the policies are explained to where they can easily be understood and Scott is always willing to attend Board meetings to answer all questions and concerns of the homeowners. Because of Scott Wheeler and SFI Group, I feel 100% confident that I have made the right choices for my clients and for myself regarding Insurance policies. I look forward to a long-standing relationship with SFI Group. 

Scott Franko , HOA Board Member - The Topsail Dunes

I have known Scott Wheeler and known of SFI Group for many years as a part time resident and homeowner in North Topsail Beach. Scott and his company have a stellar reputation as a local business that works on a national scale. When I become President of our HOA, I connected with Scott to discuss his business and how we could benefit from utilizing his services. Following Hurricane Florence, I saw firsthand and heard from neighbors how great Scott and his team were in response to the devastation.

Ultimately, St Regis selected SFI Group as our broker of record and have been very pleased with all aspects of the full service agency. Scott made personal visits to speak with our board to fully explain the policies that he was proposing and take our questions. Once in place, he did the same thing at an owners meeting, even staying afterwards to take additional questions. In addition to being well insured, we feel that we are in good hands with a strategic partner, friend, and neighbor in Scott and SFI Group.

Blain Cargile - St. Regis

I wanted to take the time to let you know just how happy we are to have Sharon Rackley as our commercial insurance agent for our businesses. It seems that most of the time you only hear the complaints of our customers and I just felt compelled to write to explain what a wonderful, professional, and ethical employee you have with Sharon. Wow, a breathtaking experience to have an agent who actually cares even if your account isn’t the biggest on the books. Sharon gave us personal service an we feel that she went above and beyond her job to help us with new insurance and with the ongoing issues with our prior agent in Wilmington. She made the transition an easy one and helped with all the bumps and punches we took from our previous carriers. I am so very pleased with Sharon and SFI and I know our relationship will grow through the years because I plan on being around for a long time and I can see SFI’s future being strong too with such professional people. Thank you so very much and please forward a hug from me and from my partner Shannon to Sharon. Great Job!!!!!!! Sherri Schaefer , Member - Just A Dollar Plus LLC & PETMART LLC